Outlook for Office 365 is a widely accepted email messaging and calendaring client by businesses across the globe. However, it sometimes stops working due to certain software or hardware-related issues.
“Outlook 365 keeps crashing or stops responding”, is a prominent query among many users. In an attempt to troubleshoot the issue of Outlook 365 crashes, we need to do a deep dive to identify the factors responsible for its crash.
In this post, we will discuss in length the reasons for the Outlook 365 crash, OST to PST converter, and how to recover Outlook 365. Let’s explore how to get this issue fixed! “Outlook 365 keeps crashing or stops responding,” query can be resolved to ensure the uninterrupted working of the entire MS Office suite.
Outlook 365 keeps crashing or stops responding and haunts users with its unpredictable antics. If we dig well beneath the surface to uncover reasons for the crash, we may come to know that the reasons for crashes are issues like Add-inns Conflicts, Software Issues, Virus Attacks, or Hardware Problems. Factors that can contribute to Outlook continuously crashing are discussed below:
Sometimes Outlook stops responding or crashes even though you aren’t actively using it. Below are some simple solutions to fix the issue of frequent Outlook Crashing on Windows:
Check Add-inns Related Issues: This issue arises when incompatible third-party extensions conflict with each other or with Outlook, causing frequent crashes. Disabling or removing conflicting add-ins resolves the issue. Follow these steps to check for add-in-related issues:
Repair Office: We can also minimize the risk of Outlook 365 crashing by Repairing Office. This process resolves underlying software conflicts as well as restores corrupted files without affecting user data. We can follow the below steps to fix the crashing issue:
Run Windows Store App Troubleshooter: If you frequently face Outlook 365 keep crashing issue, then this problem can be fixed using Windows Store App Troubleshooter. This diagnostic tool not only scans for software conflicts but also repairs corrupted files, and applies necessary fixes to the environment. Follow the steps below to run the troubleshooter:
Install Latest Windows Updates: Since the outdated version of Windows lacks compatibility updates, it may be the reason for Outlook crashes. Updating Windows regularly ensures compatibility with Outlook and other software. We can follow the below-mentioned steps to install the latest Windows update:
Microsoft Support and Recovery Assistant (SaRA): If you tried all prescribed diagnostic procedures to fix the ‘Outlook 365 Keeps Crashing or Stops Responding’ issue and nothing has changed, then you can use SaRA (Microsoft Support and Recovery Assistant). This free application from Microsoft is used to fix Outlook, Microsoft 365, Microsoft Office, and Windows problems.
Recreate Offline Outlook Data File (.ost): It solves issues related to corruption or inconsistencies within the file, which can cause Outlook crashes. Below is the step-by-step guide to perform this task:
The next step is to conduct a check on all email folders. During the search operation, if you discover any missing mail folder or item, you can use an OST to PST converter software such as Stellar Converter for OST to recover items from the copied OST file and save them to a PST file.
As discussed above, ‘Outlook 365 keeps crashing, which is a prominent query among many users. Multiple reasons cause crashes, and we can follow the solutions outlined in the above post to get this issue fixed. ‘Outlook 365 Keeps Crashing or Stops Responding’ may occur due to a damaged OST file. We can take a backup of the file and recreate it. In case we discover any missing folder from the newly created Outlook data file, we can restore the missing items with the help of OST to PST converter software like Stellar Converter for OST.
Read More: Microsoft MS-700: Managing Microsoft Team Exam in a Nutshell
What Is a Proxy Server? A proxy server is a specialized tool that acts as… Read More
Salesforce CRM is a powerful cloud-based customer relationship management platform that continues to grow rapidly,… Read More
Dog bites can be considered a traumatic experience, leading to physical injuries, emotional distress, and… Read More
Life can change in an instant. One moment you're going about your day and the… Read More
As sure as the sun rises and the rain shows up throughout the summer, the… Read More
The allure of social media is undeniable. Indeed, these platforms are so good at drawing… Read More